This Privacy Policy explains how Bliss processes personal data when you visit www.blissvenue.be or contact us.
1. Data controller
Bliss Venue SRL, trading as Bliss
Registered office: 6 Chemin du Meunier, boîte A, 1380 Lasne, Belgium
VAT / enterprise number: BE 0806.493.137
Email: info@blissvenue.be
Telephone: +32 488 36 66 66
2. Data we process
When you contact us
Depending on your enquiry, we may process:
- your name;
- your organisation;
- your email address;
- the nature of your enquiry;
- your preferred contact method;
- the information contained in your message and subsequent correspondence.
When you visit the website
The technical infrastructure used to deliver and secure the website may process:
- IP address;
- browser and device information;
- requested URL;
- date and time of the request;
- referrer information.
3. Contact form
The website contact form does not send or store your information in a Bliss database.
When you submit the form, your browser prepares an email addressed to Bliss through your own email application.
Bliss receives and processes the information only if you send that email.
4. Why we process your data
We process personal data to:
- respond to enquiries;
- discuss potential projects, collaborations, roles, speaking opportunities or private celebrations;
- prepare proposals or take steps requested before entering into an agreement;
- manage relevant correspondence;
- operate and secure the website;
- comply with applicable legal obligations.
The legal basis is generally:
- steps taken at your request before entering into a contract;
- Bliss's legitimate interest in responding to enquiries and operating a secure website;
- compliance with legal obligations where applicable.
5. Retention
Enquiries that do not develop into an ongoing professional or contractual relationship are reviewed for deletion no later than 24 months after the last meaningful contact.
Where an enquiry develops into a project, client relationship or contract, relevant correspondence and documents may be retained for as long as necessary to manage that relationship and meet applicable legal, accounting or tax obligations.
Technical logs are retained according to the settings of the relevant hosting and infrastructure providers.
6. Service providers
Personal or technical data may be processed by service providers supporting the website and communications, including:
- Lovable — website hosting and infrastructure;
- Cloudflare — content delivery and security services used within the hosting infrastructure;
- Point-BE — management of email services for the
blissvenue.bedomain; - E-DNA — underlying email-hosting provider.
Some of these providers may process data outside the European Economic Area. Where this happens, the safeguards required by applicable data-protection law apply.
Bliss does not sell personal data and does not use website visitor data for behavioural advertising or profiling.
7. Cookies and analytics
The website uses limited technical cookies and browser storage required for security, technical operation and simple preferences.
Bliss does not currently use non-essential analytics, advertising or behavioural tracking technologies on this website.
More information is available in the Cookie Policy.
8. Your rights
Under the GDPR, you may have the right to:
- access your personal data;
- correct inaccurate data;
- request deletion;
- request restriction of processing;
- object to certain processing;
- request data portability where applicable;
- withdraw consent where processing is based on consent;
- lodge a complaint with a supervisory authority.
To exercise your rights, contact:
Requests are handled without undue delay and, in principle, within one month.
9. Supervisory authority
You may lodge a complaint with:
Autorité de protection des données / Gegevensbeschermingsautoriteit
Rue de la Presse 35 / Drukpersstraat 35
1000 Brussels
Belgium
10. Updates
This Privacy Policy may be updated when the website, our processing activities or applicable requirements change.
The current version will always be published on this page.